Not sure where to start? This page walks you through sending flowers with BloomFresh, one step at a time, and points you to the right page when you need more detail. If you would rather talk it through, call a designer at (510) 369-0502, Monday to Friday, 8 AM to 5 PM Pacific. The website takes orders around the clock.
Placing an order, step by step
- Pick a design and a size. Every arrangement page shows the sizes side by side with their prices. If you can't decide, our Designer's Choice lets a BloomFresh florist choose for you.
- Choose the delivery date and the occasion. We deliver Monday through Saturday. For delivery today, order before 1 PM Pacific. We are closed Sundays and major holidays.
- Tell us who it's for. Add the recipient's name, phone number and street address. The phone number matters: it is how we reach the recipient if the delivery needs it.
- Pick the type of place. Home, business, funeral home, church, hospital, care facility, school or other. This helps our driver plan the stop. Use the location details box (up to 120 characters) for a suite, unit, floor, gate code or the name of the service.
- Write the card. The card message is required and holds up to 250 characters. Remember to sign it the way you want it to read.
- Add your own phone number so we can reach you if a question comes up, then check out. Delivery is a flat $17.95.
Add to Cart won't go through until every required box is filled in. If nothing happens when you tap it, scroll up and look for a box that still needs an answer.
Help with a card message
Short and personal works best. A few starting points you can change to fit:
- Birthday: "Happy birthday! Wishing you a year as bright as these blooms."
- Get well: "Thinking of you and hoping each day feels a little better."
- Sympathy: "With love and deepest sympathy, from all of us."
- Thank you: "You made a real difference. Thank you."
If the flowers are a surprise, leave your name off and write "From someone who cares about you." Adding your name to the end of the message is the only way the recipient will know who sent them.
Which page answers what
- Frequently Asked Questions: delivery times, holidays, flower care and pet safety.
- Customer Service: what we do when something isn't right.
- Delivery Areas: every Bay Area city and neighborhood we cover.
- Hospital & Care Facility Guide and Funeral & Sympathy Flower Guide: before you send to one of these places.
- Substitution Policy and Our Satisfaction Guarantee.
- Accessibility: if any part of the site is hard to use.
Quick answers
The Add to Cart button won't work. What do I do?
One of the required boxes is still empty. Check the date, occasion, recipient phone, address, type of place and card message. Still stuck? Call us and we'll take the order by phone.
How long can my card message be?
Up to 250 characters, which is about three or four short sentences.
Do I need the recipient's phone number?
Yes. It is how we reach the recipient if the delivery needs it, so the flowers aren't left somewhere they shouldn't be.
What if I don't know the recipient's phone number?
Call a designer at (510) 369-0502 during office hours. We'll talk through the delivery with you and find a way to get it there.