REAL HELP FROM THE BLOOMFRESH FAMILY

Customer Service

Need help? Please call us first during regular business hours. Speaking with us directly is almost always the quickest way to resolve an issue.

Call (510) 369-0502

Monday through Friday, 7 a.m. to 3 p.m. Pacific Time
Closed Saturdays and Sundays.
You may order online 24 hours a day at BloomFresh.com.

After-hours assistance

Customer-service tickets are the first thing we address when we walk in the door. We are here early, and resolving reported problems is one of our highest priorities of the day.

When the secure ticket desk is connected, your ticket number will appear on this page immediately. Please save that number for your records.

Please watch for our reply.

We will use the contact information you provide to follow up. If an unfamiliar number calls after you open a ticket, it may be one of us trying to help.

Never enter card or payment information. This page never displays recipient, payment, or private order details.